Terms of Use

Cancellation conditions

  • beyond 21 days from the scheduled arrival date: FULL REFUND
  • up to 7 days from the scheduled arrival date: PARTIAL REFUND (50% of the booking amount, in addition to cleaning costs)
  • until 12pm on the scheduled arrival date: NO REFUND, with the exception of cleaning costs

Reservations canceled after this deadline will be treated as "no-shows" and will therefore not be subject to any type of refund.


Other things to keep in mind

A credit card belonging to the Visa, Mastercard, American Express, JCB, UnionPay, Discover networks is required to guarantee the stay. The card must be registered in the name of the reservation holder. Residents in a member country of the European Union, the European Economic Area or Switzerland will be able to book our property (for stays of less than 28 days) even by showing a debit card as a guarantee, however they will have to purchase a small extra insurance policy against damages, the cost of which varies and based on a series of risk factors, such as the reservation's holder age or length of stay. If you are resident outside these countries and wish to book our property, we recommend you do so via Airbnb as a credit card is also not required.

The amount relating to the tourist tax (6 EUR per person, per night - for a maximum period of 10 nights) is not included in the booking amount and will be collected directly at the property. Minors under 10 years of age, residents in the municipality of Rome and those who stay overnight for health reasons are exempt from paying the tourist tax.